How millions of companies help chat with service, inform, wow, educate, reply, to delight, sell to empower billions of customers.

All your Live Chat, Ticketing, Knowledge Base, CRM, and Chat Pages in one, organized place. 100% Free

Why tawk.to?

Because you need a free and easy way to communicate with your customers

Get close

Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition.

Get organized

With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions.

Get in front

Easily identify FAQs and capture help center searches to create articles and shortcuts, so agents can respond faster, and customers can get help without having to make contact.

How does it work?

Add a small JavaScript snippet to your site — it takes 30 seconds to get started

Monitor customer activity in real time. See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey.

Meet customers where they are. Access is the currency of the web. You need to be where your customers are, and if you’re not, your competitors will be. With tools like Live Chat, Ticketing, a Knowledge Base, and video and voice add-ons, you have what you need to be there for customers when and where they need you most.

Collaborate and assign conversations. Tag and assign conversations to members of your team and ensure the right person is responding at the right time.

Don't take our word for it though ...

See how 5+ MILLION people use tawk.to to get closer to their customers

Ranked #1 with a 98% customer satisfaction score, millions of people use tawk.to to interact with billions of customers.

All the Features, without the price tag

A truly customizable live chat and customer communication platform packed with premium features

  • 45+ Languages
  • JavaScript API
  • Group Messaging
  • Video + Voice (Add-on)
  • Agent > Agent Messaging
  • Screen Sharing
  • Desktop Notifications
  • 1880+ Emoji

Have questions?

Let's do our best to answer your most frequently asked questions

How many agents can we add?

There are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application.

How can you offer this for free?

We generate revenue by providing Hired Agent services for customers that don’t want to answer the chat themselves.

Do you limit the number of concurrent chats?

No. You can answer as many concurrent chats as you wish.

Is our data safe?

We take your privacy and data security very seriously. All communication between you and your visitors is over SHA-256 Secure Socket Layer, and all data is housed on encrypted servers.

How do I get support?

We offer 24×7-365 live support via both chat and email.

Where can I find documentation?

The tawk.to Help Center can be found here.

How many businesses use tawk.to?

tawk.to is the world’s #1 most widely used live chat software. Millions of business users communicate with billions of end consumers via tawk.to.

“You shouldn't have to pay to chat with the visitors on your website. They're your visitors!”

Forever Free. It's that simple.

Robert, founder.