E-commerce Virtual Assistants
Save time, increase sales and inspire customer loyalty with dedicated e-commerce Virtual Assistants equipped to build, manage, and maintain your store.
I want to sell more products build a new store email my customers respond to reviews update product descriptions
Build
customer relationships
Always being available means customers never have to wait to ask a question, make a purchase, or track an existing order. A customer service VA can provide reliable phone, chat, and email support, make product recommendations, and more.
Stay in control of data and inventory
Administrative and finance VAs can handle the everyday challenges of running and maintaining your store, including product databases, stock levels, payroll, and billing so you have more time for strategy.
Grow your store from dream to reality
An e-commerce VA can create your store from the ground up on the platform of your choice. Creative and design VAs bring products to life with original illustrations and product descriptions that captivate customers and build your brand.
24/7
support
Our HR team is available around the clock to support the performance management of your VA. Once your VA is assigned, you receive a daily performance report showing your VA’s completed key tasks.
What can an E-commerce VA do for my business?
Digital Marketing Virtual Assistants
Administrative Support
- Executive assistant
- Data entry
- Manage files and documents
- Update product lists and prices
- Manage stock levels and place orders
- Accounting
- Bookkeeping
- Tax preparation
- Payroll
- Billing
IT/Web development
- Shopify Developer
- WordPress Developer
- Amazon store setup
- Etsy store setup
- Managing BigCommerce and other platforms
- Walmart store setup
- IT support
- Identifying and updating broken links
- Back-end SEO
- Monitoring and improving page load speed
Customer Support
- Placing and updating orders
- Order tracking
- Handling product returns and exchanges
- Processing orders and refunds
- Managing returns
- Product recommendations
- Upselling and cross-selling
- Handling customer complaints
- Responding to product reviews
- 24/7 chat support
Marketing and Graphic Design
- Writing and editing product descriptions
- Web Development
- Social media management
- Writing ad copy
- Creating images for ads and social posts
- Video editing
- Customer research
- Creating blog content
- Track social media performance
- Keyword research
Additional roles available
Motivating others to excel
"We are pleased to report that things are going great with Frankie. We love her initiative and her punctuality. We are also very happy with the way she has conducted her research and the way she is able to present her ideas and thoughts to the team. We have noticed that Frankie is also having a positive influence on the rest of the team, she is motivating others to not only complete but to excel in their tasks as well. We are so happy we made the decision to bring her onto the team."
The easiest way to hire an E-commerce VA
STEP 1
Let us know the skills and experience you’re looking for. We’ll recruit your E-commerce VA specifically to the requirements you submit.
STEP 2
We’ll pre-screen and provide a short list of the top candidates. You review their qualifications. Then, we’ll set up an interview.
STEP 3
Once you’ve found your match, we’ll kick off the onboarding process by sending you a schedule request. Our HR team will introduce you to your new VA and set up your first meeting.
STEP 4
You can manage your billing, upgrades and downgrades directly from your tawk.to Dashboard. Congratulations — you’ve successfully delegated!
Boost Financing
Save up to 75% by hiring a VA
Costs
| Direct Hire | Hire a VA | |
|---|---|---|
| Hourly Rate | $20.00 per hour | $7.50 per hour |
| Recruitment + HR | $1.40 per hour (@ 7%) | Included |
| Training | $0.40 per hour (@ 2%) | Included |
| Benefits (health, etc.) | $7.00 per hour (@ 35%) | Included |
| Overhead (office, etc.) | $1.00 per hour (@ 5%) | Included |
| Payroll Tax | $2.40 per hour (@ 12%) | Included |
| Absences | 2.60 per hour (@ 13%) | Included |
TOTAL
$5000++ / month
$1300 / month
How many hours per week do you need a VA?
- 20 hrs/wk: Plans starting from $800/month
- 30 hrs/wk: Plans starting from $1,050/month
- 40 hrs/wk: Plans starting from $1,300/month
No lock-in contracts
This is a month-by-month service. Upgrade, downgrade or cancel any time by providing a one-month notice period.
Starting at $7/hour
Save on employee costs, overhead, and office expenses while getting more done. Now you have more time for higher-level focus and strategy.
Cover any time zone
Our team members serve in all time zones. Need to assist a customer at 3am? We’ve got you covered.