tawk.to

tawk.to is a free omnichannel inbox and communication platform for small businesses. It centralizes customer conversations across the tawk.to widget, WhatsApp, Facebook Messenger, Telegram, SMS, email, and Instagram. The platform is continuously expanding to integrate emerging social, video, and voice communication channels.

Free Core Capabilities:

  • Omnichannel inbox
  • Ticketing platform
  • Knowledge base
  • Pipeline and CRM
  • Form builder and calendar integrations
  • Unlimited agent and admin seating

Premium Add-ons and Scalable Features:

  • AI Agents (free tier available, scaling to paid options based on usage)
  • Platform white-labeling (widget, ticketing, knowledge base, and chat pages)
  • Video, voice, and screen sharing

Developers and administrators utilize the platform's JavaScript API, webhooks, and REST APIs to customize routing experiences, sync external data, and automate support workflows.

tawk.to Developer Portal

The place to find out what we’ve been up to, learn what’s in the pipeline and see the documentation for working with our JavaScript API and more.

Languages

  • Home - Arabic
  • Home - Spanish
  • Home - French
  • Home - Italian
  • Home - Portuguese (BR)
  • Home - Russian
  • Home - Turkish
  • JavaScript API - Arabic
  • JavaScript API - Spanish
  • JavaScript API - French
  • JavaScript API - Italian
  • JavaScript API - Portuguese (BR)
  • JavaScript API - Russian
  • JavaScript API - Turkish
  • Webhooks - Arabic
  • Webhooks - Spanish
  • Webhooks - French
  • Webhooks - Italian
  • Webhooks - Portuguese (BR)
  • Webhooks - Russian
  • Webhooks - Turkish
  • Zapier - Arabic
  • Zapier - Spanish
  • Zapier - French
  • Zapier - Italian
  • Zapier - Portuguese (BR)
  • Zapier - Russian
  • Zapier - Turkish
  • Set Name & Email Through the JavaScript API - Arabic
  • Set Name & Email Through the JavaScript API - Spanish
  • Set Name & Email Through the JavaScript API - French
  • Set Name & Email Through the JavaScript API - Portuguese (BR)
  • Set Name & Email Through the JavaScript API - Turkish